Shipping and Return Policy

Dear Valued Customer,

Thank you for choosing Hari Om for your shopping needs. Your satisfaction is our top priority, and we want to ensure a delightful experience throughout your journey with us. Please take a moment to review our warm and customer-friendly shipping and return policy.

Shipping:

Processing Time:
Your order is in good hands! We strive to process your orders swiftly, typically within 6-7 business days.

Shipping Time:
Our standard shipping within the India typically takes up to 15 business days. For our cherished international customers, please note that delivery times may vary based on your destination. Estimated delivery times and shipping costs may differ depending on your location, so please review this information at checkout. However, if you would like to personally pick up your order from our Mumbai store, or have it shipped by your own shipper, or any other way, we are quite flexible and would be happy to work with you or your preferred logistics provider. In either of the above cases, choose the ‘Pick Up from Store’ option during check out.

Tracking Information:
Once your order is on its way, you'll receive a confirmation email with tracking information. Keep an eye on your package as it makes its way to you.

Shipping Delays:
Unforeseen circumstances such as customs delays or other external factors may impact delivery times. Your understanding and patience in such situations are greatly appreciated.

Broken or Damaged Items:
We pack your treasures with care, but we understand accidents happen. While we cannot take responsibility for any damage during shipping, rest assured, we take every precaution to minimize such incidents.

Return/Refund Policy:

At Hari Om, we believe in offering products of the highest quality. However, we understand that situations may arise. Please note that we do not accept returns for reasons such as a change of mind, product dissatisfaction, or ordering the wrong item. Our commitment is to make your experience as seamless as possible.

Refund Policy: We do not provide a refund if the order is dispatched. In the rare event that you receive a defective or damaged item, please contact our customer service team at info@hariomidols.com or +91 9322227315 within 7 days of receiving your order, and we will do our best to assist you.

International Shipping:

To our international customers, your global satisfaction matters to us. Shipping times may be longer due to customs clearance and other international considerations. Please be aware that estimated shipping costs may differ based on your location, and any customs duties or taxes incurred during shipping are the responsibility of the customer.

If you have any questions or concerns, our friendly customer service team is here to help. Reach out to us at info@hariomidols.com or +91 9819392235.

Thank you for choosing Hari Om. We appreciate the opportunity to serve you and look forward to exceeding your expectations.